Skip to main content
Admin Roles tab showing three base roles and a custom No pulse role

​
Why you’re here

Roles are how you keep the workspace shaped to the way your teams actually work. The three base roles cover most cases, and custom roles let you carve out access patterns for teams that need something narrower — for example, a CS team that works across every module except one.

​
What you’ll see

Base roles are always present and define the underlying permission archetypes:
  • Administrator — full access to all features and settings
  • Editor — can create and edit content
  • Viewer — read-only access to content
Custom roles sit below. Each is based on one of the three base roles and inherits its real permissions, but seeds a different default set of module permissions when you assign it to someone. Use New role on the right to create one, and the pencil icon on any card to edit it. Custom roles can be deleted with the trash icon.

​
When to use it

  • You’re setting up the workspace for the first time and want to confirm the base roles match your vocabulary
  • A team needs a default that isn’t quite Admin, Editor, or Viewer — build a custom role
  • You’re onboarding a new function (Marketing, Partners) and want their invites to land with the right defaults
  • You want to retire a custom role that no one uses any more

​
Creating a custom role

Custom roles are defined per module — set module-level permissions (Admin / Editor / Viewer / No access) on each module, then assign the role when you invite a new member or edit an existing one. The custom role appears in the Role dropdown of the Invite Member dialog and in the per-member role dropdown on the Users tab.

​
Next

Users

Assign a role to each member of the workspace.

Permissions

Override role defaults on a per-module or per-customer basis.